E-Z Movers reports an increasing percent of moves booked online
E-Z Movers, Inc., a Chicago-based national moving company reports a steady increase in local moving services reserved using their proprietary online reservation tool.
Launched in July, the online reservation tool allows customers to log-in to the moving company’s website to provide moving details such as current and new addresses and a household inventory, then receive and approve an estimate before finally purchasing the moving services online. The moving company reports that an increasing percent of all their moves are now being reserved online, citing the majority of those taking advantage of the convenience tool as young, tech-savvy customers and those who have moved frequently so are familiar with the moving process.
“We created this tool to be a convenience to all our customers, allowing them to have access to moving information and quotes at any time of day, from anywhere. We wanted to be able to provide excellent customer service even to potential customers who do not require one of our representatives to walk them through the process. We’re finding that our customers are extremely receptive to this type of online service, and we’re thrilled they are taking advantage of our new technology,” said E-Z Movers, Inc.